Our customer service team is dealing with a significant backlog of questions, repairs, and warranties that are keeping them busy. If we're out of stock, it's worth a check to see if they have it.Īt this time we're unable to share updated timelines for re-stocks on specific products as things are changing quickly and unpredictably. On every product page we have a "Find in Store" button for local inventory and a "Find Online" option for our online partners. We've tried to keep our local stores supplied as best as possible. You can sign up on any product page, and we'll send out an email any time new stock arrives. This is the best way to get notified whenever we receive new inventory. If there's a particular product that you're really after, we encourage you to take these approaches: Sign up for Back-in-Stock Emails We're doing everything we can to keep production moving, but some supply issues are simply beyond our control. Unfortunately, that's left some of our most popular products out of stock, which we're genuinely bummed about. Your films are your own, but we respectfully ask that you please hold off from sharing them online before the screenings, so we can get them as much attention as possible.Like many manufacturers, we're experiencing unavoidable disruptions to our supply chain coupled with increased demand for our best-in-class outdoor gear from folks looking for new socially distanced adventures. Everyone is welcome, so invite all your family and friends and show off your hard work! The films will then be screened on Youtube (date TBC) - we will email you with info on the screening time and link to the screening. If you don’t recieve a confirmation the same day you submit then we haven’t got your film and you’ll need to email us so we can sort it out. Please be patient as it takes time to download and watch all the films. You’ll recieve an email confirmation to say we’ve recieved and checked it. Submit your film in the best quality you can - we suggest HD (1920x1080) Prores, but a high-bitrate H.264 is also fine - to our email address using Wetransfer, Dropbox or Google Drive.
Teams will have until 7pm on Sunday 12th March to submit their films. Once you’re registered you’ll recieve a welcome email with details on joining our super friendly Slack channel and any additional info you need before the competition starts.Īt the start of the competition - 7pm Friday 10th March 2023 - we’ll announce the theme on Twitter, our Slack channel and through email.
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